Privacy Policy

Last updated: 27 October 2026

CareerCaptains International ("CareerCaptains", "we", "our" or "us") respects the privacy of visitors to our website, applicants, trainees, students, graduates, clients and other individuals who interact with our organisation.

This Privacy Policy explains how we may collect, use, store, disclose and otherwise process personal information through our website, training programmes, registration forms, communications and related services.

The specific CareerCaptains entity responsible for your information may depend on the service, programme or country involved. Where relevant, we will identify the responsible entity through the applicable registration or service documentation.

1. Personal Information We May Collect

Depending on your interaction with us, we may collect:

Identity information, such as your name and date of birth where required.
Contact information, including telephone number, email address and location.
Educational, employment, career and professional information you provide.
Training application, registration, attendance, assessment and certification records.
Business or entrepreneurial information submitted for relevant programmes.
Payment or transaction details necessary to administer a registration or service. We do not intend to collect payment card security credentials through ordinary website forms.
Messages, enquiries, feedback, photographs or other materials you choose to submit.
Technical information, such as browser, device, log or website usage information, where collected through our systems or service providers.

Please do not submit sensitive personal information unless it is necessary for a stated purpose and there is an appropriate lawful basis for doing so.

2. How We Collect Information

Information may be collected when you:

Complete a website enquiry, application or registration form.
Register for a course, workshop, event or other programme.
Communicate with us by email, telephone, WhatsApp or other channels.
Participate in our training, assessment, internship, mentorship or business-support activities.
Submit information through a service provider or partner acting in connection with a programme.
Visit our website, where technical information may be collected by the website or enabled technologies.

3. How We Use Personal Information

Subject to applicable law, we may use personal information to:

Respond to enquiries and communicate with applicants and clients.
Process applications and manage course or programme registrations.
Deliver training, career guidance, assessments, internships and mentorship.
Maintain attendance, academic, assessment and certification records.
Administer payments, receipts and other relevant transactions.
Provide programme updates, schedules, learning materials and essential notices.
Evaluate programme outcomes, improve our services and maintain appropriate organisational records.
Send promotional information where permitted by law and, where required, with your consent.
Protect our systems, prevent misuse, address disputes and comply with legal obligations.

We will seek to use information only for specified, legitimate purposes and in a manner consistent with the purpose for which it was collected, unless another use is permitted by law.

4. Lawful Basis for Processing

We process personal information where an applicable legal basis permits us to do so. Depending on the circumstances, this may include your consent, taking steps at your request before entering into an arrangement, performing an agreed service, complying with a legal obligation, or another lawful basis recognised by applicable law.

Where processing relies on consent, you may withdraw that consent, subject to applicable law. Withdrawal does not automatically make earlier lawful processing unlawful, and some information may still need to be retained for another lawful purpose.

5. Disclosure and Sharing of Information

We do not intend to sell personal information as a standalone commercial product. Where necessary and lawful, information may be shared with:

Authorised CareerCaptains personnel who need it to perform their duties.
Training, accreditation, certification, internship or educational partners where relevant to your programme.
Technology, hosting, communications, payment or administrative service providers supporting our operations.
Employers, placement organisations or business-support partners where relevant and appropriately authorised.
Public authorities, regulators, courts or other recipients where disclosure is legally required or permitted.

We aim to limit disclosures to information reasonably necessary for the relevant purpose. Where required, we will seek consent or provide appropriate information before sharing personal information for a new purpose.

6. International Transfers

CareerCaptains serves individuals and conducts activities in more than one country. Some information may therefore be accessed or processed in another country, including through service providers or programme partners.

Where personal information is transferred across borders, we will take steps required by applicable law to ensure that the transfer and subsequent processing have an appropriate legal basis and safeguards.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including training administration, certification, legitimate organisational recordkeeping, dispute resolution and legal or regulatory obligations.

Retention periods may differ depending on the type of information and the service involved. When information is no longer required, we will take appropriate steps to delete it, destroy it or otherwise dispose of it, subject to applicable law and legitimate retention requirements.

8. Data Security

We recognise the importance of protecting personal information against unauthorised access, disclosure, alteration, loss or destruction. Appropriate technical and organisational safeguards should be applied according to the nature of the information and the risks involved.

No website, electronic transmission or storage system can be guaranteed to be completely secure. Please avoid sending passwords, payment card security codes or other unnecessary sensitive information through ordinary messages or website enquiries.

9. Cookies and Website Technologies

Our website or its service providers may use cookies or similar technologies to support website functionality, understand usage or provide enabled services. The technologies actually used may vary by page or service.

You can review your browser settings to manage or block certain cookies. Blocking some cookies may affect website functionality. Where required, we will seek consent before using non-essential cookies or similar technologies.

10. Your Privacy Rights

Subject to applicable law and any relevant limitations, you may have the right to:

Request information about how your personal information is processed.
Request access to personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion or destruction of information where legally applicable.
Object to, or request restriction of, certain processing where the law provides this right.
Withdraw consent where processing is based on consent.
Raise a concern or lodge a complaint with the relevant data protection authority.

To exercise a right, contact us using the details below. We may need to verify your identity before responding. Certain records may need to be retained where required or permitted by law.

11. Children's and Young People's Information

Some CareerCaptains programmes may serve young people. Where personal information relating to a child is collected, we will seek to handle it in accordance with applicable law, including any required parent or guardian authorisation and additional safeguards.

Parents or guardians who have questions about information collected in connection with a young person's programme may contact us using the details below.

12. Third-Party Websites and Services

Our website may contain links to external websites, platforms or services. Those services may have their own privacy policies and practices. We encourage you to review their policies before submitting information to them.

This Policy does not govern independent third-party websites or services that we do not control.

13. Marketing Communications

We may send information about courses, events, career opportunities or other services where permitted by law. You may request to stop receiving promotional messages by following any unsubscribe instructions provided or contacting us directly.

Even if you opt out of promotional communications, we may still send essential messages concerning a registration, payment, course, certification or service you have requested.

14. Changes to This Privacy Policy

We may update this Policy to reflect changes in our services, information-handling practices or legal requirements. The latest revision date will be displayed at the beginning of this page. Where required, we will provide additional notice of material changes.

15. Contact Us

If you have a question, request or complaint concerning this Privacy Policy or the handling of your personal information, please contact CareerCaptains:

Email: contact@careercaptains.org

Telephone: +233 50 544 7014

Website: www.careercaptains.org

You may also contact the relevant data protection authority if you believe your personal information has been handled in breach of applicable law.

For Ghana, the Data Protection Commission provides information about data protection rights and organisational compliance at dpc.gov.gh .